Frequently asked questions
The essentials on joining, compliance, and what to expect during the ViaFida beta.
Who can join the waitlist and beta?
Suppliers, retailers, or both. When you sign up you tell us which side of the order you're on, and we onboard accounts in waves by role and the states you operate in.
What products does ViaFida cover?
The tobacco trade: cigars, pipe tobacco, hookah and shisha, roll-your-own, cigarettes, smokeless tobacco and nicotine pouches. Vape and other regulated categories are supported where they're legal to sell, but they aren't the focus — cigars, pipe, hookah and roll-your-own make up most of the authorized catalog.
What does the beta include?
Beta accounts get the core platform built on four pillars: a compliance-gated marketplace where suppliers, distributors, and retailers discover and trade with each other; compliance and tax handling on every order; analytics that inform buying and selling decisions; and marketing reach for distributors — plus catalog, price-book, and inventory tools connected to your ERP and POS. We're expanding capabilities continuously during the beta.
How is compliance handled?
Licences are checked at two points on every order — when the buyer submits it and again when the supplier approves it. A licence that has lapsed for the destination state stops the order there. Each priced line is then frozen with the price, the rule that applied, and the supporting documents as they stood at that moment, so the record of an order stays true after the rules change. ViaFida is a facilitator: tax liability stays with vendors, and the platform provides jurisdiction-aware pricing and the record, not merchant-of-record services.
What's the onboarding timeline?
We onboard in waves as launch readiness allows — typically about 30 to 45 days from launch readiness for a given role and set of states. Joining the waitlist puts you in line and tells us where you operate so we can prioritize.
What about pricing?
Pricing is being finalized; join the waitlist and we'll share details before launch.
Still have questions?
Join the waitlist and we'll be in touch — or email us and we'll help.